USA Express Moving Complaint

Interstate Moving Fraud-Held my Furniture as Hostage - Moving from Macungie Lehigh County PA to Sareasota FL

- Sarasota Florida 34233
Check out-on the Internet http://www.gov/news/stories/2004/March/moving_031604
UEMC. aka UEMC OF BRISTOL PA, via the Internet, and telephone communications, gave me a guaranteed firm moving quote of $6830. [NOTE ON JUL 07 2010 THE PRICE WAS QUOTED AT $585. MORE]. on 07-08-2010. Kathy C. said HER SUPERIOR wAS outbidding the ALD Moving Co's bid. It was to include my auto. Then it did not include my auto. And when the first set of four movers arrived in PA, the leader waited until my furniture, and personal items were loaded onto the van, to ask me for more money. He threatened to take my furniture to a warehouse. Then, in a very weird action, he used his pen/pencil to rub my credit card # [number changed since then] onto a credit card bill. First he, thru UEMC, added a charge of $300. predated to 07-08-2010. This was the actual date Kathy C took my C bank credit card for the 'firm GUARANTEED cost" for everything at $6830. Then the uemc lead mover did the same thing for 07-15-2010 for a price of $7540. This made the cost well over the bids of other companies, WHO OFTEN includED my auto transport-$7840. wHich did not include the transport of my car was forced upon me without a choice, for they had my property on their Van. The uemc Leader told me they don't transport cars. I immediately phoned the UEMC. Kathy C. said they believe there was more items than the agreed space. They never came to evaluate the amount of property/SPACE for the move. Kathy C of UEMC said they do it with 'relationship to a list, and other company's inventory estimates of cost. Several months later I discovered the above FBI website which explains what UEMC did. It is Fraud, Conspiracy, Extoretion more crime. Most of the time, the furmniture is held hostage and stored in a non heated or air condtioned building with no caretaker. Please see the FBI website. C Credit Card bank put aside half of the bIil and then sent me $4077.65. I had them send it to my Bank and then invested it elsewhere. It was 12-02-2010.On 10-04-2010 dated letter C bank credit card wrote they could 'not help' me. After a few weeks I was notified of the money in excess in my C bank credit card account. They had used $4070+$300 and let me pay only $3562. Then, on the 12-27-2010 bill there was a credit of $4077.65. It stated on 11-02-2010I had paid them $3,974.34 over the need and then On 11-24-2010 I had another credit of $3,974.34. On 11-27-2010 c bank credited me for $103.31 and on 11-01-2010, credited me for interest charges of $63.31. In Addition, keep in mind, that on a 10-05-2010 letter from S. L OF C BANK CREDIT CARD, wrOte that on 07-15-2010 the amount of $7,540. was a 'conditional credit.' "The merchant performed the service for which you were billed." C bank credit card threatened to report me to the three credit agencies. 01-19-2011 dated letter, with account 'abcd', was attached, a check. On 01-18-2011 with the account number ending in 'wxyz' was another refund check. On 12-02-2011 my account went from $4,564.03 to on 12-03-2011 to $8,641.68. pLEASE NOTE THE DIFFERENT PRICES. Although credit card companies guarantee ones satisfaction with a product purchased, c bank credit card company was not interested in the disatisfaction of this card user. They had instructed me to mail pictures to UEMC and not to them. They said to list the damages to both. My 'claiment form' from the moving company was requested on July 23 2010. But I never received it until September 2010. Further, I sent the 'claim form of UEMC' back to a J P with the list of damages, a valid receipt, photos and descriptions of the events, of the move, with two [2] sets of four[4] men and different Vans. The UEMC did not sign for the mailing. Therefore, I feel they were dishonest, in that incident too. I have the green cards from both C Credit card Bank and UEMC. And UEMC has no signature of receiving the detailed complaint. They in fact asked for 'another complaint form' and 'valid receipt' for costs as did C Credit Card Bank. This is outrageous and unbelieveable. I wrote them on 01-02-2011, wrote again and again phoned the UEMC to work something out. Both C and UEMC were written 13 pages of information. I will list some damages,..refrigerater, vacuum, hutch's top clipped off, pine sofa leg broken off, 30 of their boxes packed were damaged by dents, dropping, turning up side down, crushed or had holes shown in photos, wall, edges of home corners, walls, entrances, doorways, my two pine Lrm chair's arms were damaged with the hardware showing, parts of wood was found along with cigarette butts throughout the property, and 'too numerous' items of collectible value were broken. I undwerstand the glass from the hutch's door was not covered nor the glass shelves. But they were not damaged. "Fragile" labeled boxes were piled under heavy books even up side down, in the wrong rooms. It was not a professional move. Further, the teams could not read or speak English. It appears that only the leader could communivcate with me. All the other movers yelled "where does this go in unison." I could not get from one end of the house to the other. So I complained to the 2nd Leader named "Victor." I said, "The boxes are being placed in the wrong rooms and under heavy book boxes. Please stack the books in the living rm and family rm. Victor said, "Watch it lady!" I said, "watch what? I'm telling you that these guys cannot read the well-labeled boxes. One, of the beds, is not connected right." AGAIN, VICTOR SAID, MOVING CLOSER, TO ME, "WATCH IT LADY, I DON'T LIKE THE WAY YOU ARE SAYING THAT." I SAID, "IF YOU KEEP YELLIUNG LIKE THAT I AM GOING TO CALL YOUR COMPANY." vICTOR SAID, "i DON'T CARE. tHey LIKE ME AND SO DOES EVERYONE ELSE. I AM THE BEST MOVER IN THE COMPANY. GO AHEAD AND CALL kATHY OF UEMC." MEANTIME I APOLOGIZED FOR HIS BEING UPSET. BUT LATER I HEARD SOME ITEMS BEING THROWN AROUND INSIDE THE VAN AND I PHONED kATHY. Kathy was supportive of Victor saying he was an excellent worker and had never received a complaint. She did not acknowledge what I said. I told her I had to sign some blank forms, and did not the way the move was going. I had even been delivered property that was not mine. I told her that I needed to file a claim against them and that her men had left me alone with the doors, in my home, off the hinges. It was bad enough that the van was late by three days and I had to sleep elsewhere, but now she was supporting her 'very unprofessional movers,' in that she had never received a complaint, such as mine. Recntly, I received a January 12 2011 dated offer of an insulting $60.00 from UEMC. It was a "release" from all other claims, with no address of the moving company but the website and not signed by a printed "JP." I have written and phoned several related help agencies. I am writing the newspapers because I have received absolutely no help after detailing the above events since last July 2010. If the FBI, Police, Social Services, State Representatives, Credit card company [who first gave a credit and then took it back], Senior's agencies, Federal Trade Commission, Dept of Agriculture and Consumer Affairs, PA agencies etc. have done nothing but give me 'letters of receipt,' who will help me as a disabled person? Who can help me as a Victim of FRAUD?

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