I moved from Avondale, AZ to Fallbrook, CA on August 14-15 of this year.
I took out additional insurance thru the moving company's insurance co. The movers called the day before asking if they could come earlier than planned and I agreed because we were driving from AZ to Oceanside, CA that same day. They arrived 5-6 hours later than the original time of 8:00 A. M.-9:00 A.M. Then they were in such a hurry they packed things so poorly that so many of my items were damaged or completely destroyed. Before even loading my washing machine which is almost new was all scratched because they could not get it thru the door and then had to remove doors to get things thru. I pointed this out and the main mover told me that he would deny that he did it. We argued and then he threatened to just leave all my stuff they had already taken out and just leave and I could get someone else. We then proceeded and I had been told by the girl at the moving company that quoted me the price that they would pack everything with no problem. During the entire move from my original home to the destination, the main mover was constantly calling me into room where no one was at and making "coming on to me" remarks. At my new home, he even stated that he would stay in one of the spare bedrooms closest to mine or even share mine. Those to me seem like sexual advances. Well, they ended up supposedly packing a lot of the items and then I was charged an additional $3,300.00 plus for extra packing, etc. fees. Then they wanted to deliver earlier than we planned on the next day August 15 at around noon. Then on the 15th, they did not arrive until almost 4:00-5:00 P.M. and were in such a hurry they did not care and were just throwing things into the garage and then argued that they did not want to put things were they were supposed to be as in the contract. The main mover forced me to sign the papers and then even dated them the 14th and would not unload anything and threatened to take everything until I signed. He would not let me write anything on the papers about the damages and refused to go over the items and again threatened to take all my things. So what was I to do. I had no choice by to sign and still tried to write damages but he kept taking the papers and arguing for me just to sign. Then when I took pictures, got an appraiser to go over the items, sent in everything, the insurance company denied my claim because they said he told them that I had packed all the items myself and I signed the papers. I have gone over this with them explaining all the circumstances, but to no avail. I even called the moving company and they found that he had overcharged for the weight and he had told me he did not even weight the truck which was another lie. So now I have such horribly damaged items and I am fighting the insurance co. So if I packed the things myself, how did I get an additional charge of $1,200.00 for packing fees???
Please help me with this so I can get my money for the damages which came to the low figure of $9,500.00.
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