Money Network Complaint

I cannot gert my money

- Circle K
I went to CircleK to cash a check with the newly acquired system using The Money Network. They use a system of Visa Card on which the money is put on the card. The clerk at the Circle K had a difficult time getting the money onto the card. When the money went on the card, the MONEY NETWORK said they froze the money because there was a denial on the card. The store explained to them that they only attempted to get the money on the card and that there was no attempt to purchase anything. They said I would have to fax a letter with that effect. That was done on Sunday 12/12/2010. The company said the money would be released by 9:00am on 12/13/2010. The money was not released on 12/13/2010. When the company was AGAIN contacted they said that that fax would not help and that it would take 3-4 days to release the money. Another callto the company said that they needed a 3-way call between myself and the store that did the transaction. At that time they told the store that they need a faxed letter with the store's letterhead stating that it was a issue with the store putting the money on the card. This was done and faxed and now they say it MIGHT be released in 24 hours. This is a scam and should be stopped. The parent company is Telecheck and First Data. Calls to First Data have not been returned.

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