Honda Dealership In Roseville Auto Mall Complaint

Getting Taken Advantage Of

In june of 2006 i walked into the honda dealership and said i wanted to cash out on a vehicle. I had a 2003 dodge grand caravan that i was told by carmax that they would give me 10,000 for. So i asked honda to find me a vehicle that would seat 7 preverable a van that i could cash out and and also get a warranty. They found me a van a ford windstar, i did walk away without owing anything. 3 Days later i brought it back with problems with the air conditioning not working, i had to rent a car which they paid for but i h ad to have money available on my credit card for back up. To make a long story short it has been over a month and the air conditioning is still not working. I asked them right away to give me my old van back and just stop this nightmare, they refused i am going back there today again to get the air conditioning fixed. I am a single parent of 3 children barely making ends meet and they expect me to pay for a rent a car while they continue to try and fix my car. I am so sorry i trusted them.

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