I visited the "HairCutters" beauty salon for the first time in the month of July. The service by a slender Caucasian hairstylist with a clover (Irish tattoo)on her left arm was terrible.I explained to her how I wanted my hair cut and dyed. She on the other hand did the opposite and bleached my hair in a dark jet black color which the dye won't wash off within the next few months. To make matters worse the salon manager was listening to my complaint and told me she would speak to her employer for her wrong doing. Afterwords my experience got worse she was aggressive on my hair by pulling constantly and washing my face while she took of the hair dye. I should have seen this forthcoming as soon as I entered the Beauty Salon.
The Haircutters did not have their licenses visually posted for customers to see, they also did not wear aprons when cutting a customers hair, or name tags,and did not give me a receipt for the 73 dollars that I paid,two of the employers were also constantly on their cell phones and checking for messages.Of course male customers will enjoy a haircut if the store manager( who is Asian)is flaunting her boobs on the mans face. With this scorching heat I can't wear a wig to cover up the disaster this lady did to my hair.I was never able to get her name. I was given a discount of 10% for her mistake, and a mere apology from the manager and that's it.If people are going to deal with customers my motto is and I learned this from a manager from a McDonalds franchise years ago that the customer is always write! You don't argue with them or go back to the storage room as this lady did and was criticize me for her mistake to her fellow colleges.
If you do a report on the salon please check before hand That I was right. I am not a vindictive person who has ever made a formal complaint, but with the problems that our country is facing a penny is a penny and I strongly feel I was treated with disrespect.
Thank you.
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