Gurnee Dodge Inc Complaint

Out of State Ebay Fraud - Used Car Sales

- Gurnee, IL
On July 23, 2008, I purchased a 2002 Dodge Grand Caravan from Gurnee Dodge Inc. that had been advertised on Ebay. The Ebay site where Gurnee Dodge had this van for sale (this is how I learned of the vehicle) stated the following:

“There is a $150 documentary fee added on all our auctions. Out of State Buyers will be provided necessary paperwork to pay taxes if we don’t collect here, and register in their own State, a temporary tag is available for only $10. Vehicle title will be sent to the out of state buyers via Fed-Ex, if there is a pay-off for the sold vehicle it might take up to 30 days till the title is available. Illinois and Wisconsin residents will have to pay taxes and registration fees.”

This is also what was represented when the deal for the vehicle was made and throughout the entire sale process. I am a resident of Indiana.

I bid on the vehicle on Ebay, but the winning bid did not meet the reserve price. I contacted the dealership to see if they were going to rebid the item and they stated they would sell the item to me for the reserve price (which I have later found out they should not have done). I arranged for a friend to pick up the vehicle for me since I had to work. I was told that I would have to provide my friend with a copy of my driver’s license and a signed statement authorizing him to act on my behalf concerning the sale of the vehicle. I provided him with those items.

The agreed price of the vehicle was $2,250 plus a documentary service fee of $150.00 for a total of $2,400.00. I have copies of the Illinois Standard Buyers Order documenting these amounts as the exact amounts owed to Gurnee Dodge. On July 23, 2008 I paid (through my friend) $2,400.00 in cash for which I have a receipt from Gurnee Dodge. At the time of the purchase, my friend took possession of the vehicle and was told the title would be sent to me (as represented on their Ebay site). He was given numerous documents, including a Illinois Department of Revenue Form ST-556 Sales Tax Transaction Return showing the sale to a nonresident and indicating that no sales tax is due. This document was signed by a representative of Gurnee Dodge 0n July 23, 2008. After paying the agreed price for the vehicle, my friend took possession of the vehicle and delivered the vehicle to me. My friend left without the title because he was told it would be mailed to me. That is what was represented to me prior to the sale and in their advertisement of the vehicle on Ebay.

On July 29, 2008, an employee of Gurnee Dodge named Richard Werk contacted my friend concerning the title. When I returned the phone call at 1:34 PM, Mr. Werk stated that they would "be glad" to take care of getting the title placed in my name if I would just send $145 dollars to the company. I told him that I did not want them to "take care of the title" and that I wanted the title sent to me as had been agreed upon before the sale took place. Mr. Werk, at that time, said they would send the title to me.

On Friday, August 1, 2008, I received a voice mail from Mr. Werk asking me to call. When I returned the phone call, Mr. Werk stated that I would have to pay $145 to the company for sales tax and the amount HAD to be paid by Monday, August 4, 2008 and demanded a credit card number to make the payment. When I questioned the sales tax and why (if it was a state law that it had to be collected by the dealer from the purchaser) it had not been disclosed to me when the purchase was made and why it had not been mentioned in the previous conversation we had on 07/29/2008. No coherent answer was provided. I kept getting told that this was a law from 2005. When I asked if they had ever sold a vehicle to anyone outside of the state since 2005, I was told "Yes". Then I asked why, if they had sold vehicles out of state before, that they did not know about this law until just now and why this was not disclosed to me prior to the sale. Again, I received no coherent answer, just "You have to pay us this money by August 4."

When I asked to speak to someone else about the problem, I was connected with the "Finance Manager," who I believe was Ray Hoadley. I was told that the tax was due because my friend “had represented himself as a dealer, and that was why the tax was not collected at the time of the sale." At no time did my friend represent himself as a dealer. If so, the paperwork would have been in my friend’s name, not mine, and they would have required a dealer's license number (None of which happened). All of the paperwork indicates that I was the purchaser of the vehicle and that it was being sold to me, an individual. I was again told that I had until 08/04/2008 to send $145 to the company or else I would not receive the title to the vehicle for which I had paid. I told "The Finance Manager" that I would pay the sales tax for the vehicle in Indiana when I received the title.

When I went to the Indiana Bureau of Motor Vehicles, I was told that the sales tax did not have to be paid in Illinois - that it could be paid in Indiana and is done all the time.
I also contacted a representative in the Illinois Department of Revenue who stated that sales tax must be paid on the vehicle, but the law does not specify that the purchaser has to be the one to pay the sales tax.

I had a contract with Gurnee Dodge. The oral and written agreement of the sale was for a total price of $2,400, which I paid to them in cash and have a receipt. The agreement also was that the title would be sent to me by Gurnee Dodge. Gurnee Dodge has failed to live up to their end of the contract. They are refusing to send me the title to the vehicle. They are, in effect, holding the title to my vehicle “hostage,” in what appears, to me, to be an extortion attempt to try to force me to pay more money to them. They have falsely advertised the terms of this vehicle’s sale and practiced misleading and unlawful business practices by selling me the vehicle, accepting payment for the vehicle, giving me possession of the vehicle and now refusing to provide me with the title to the vehicle for which I paid.

On August 1, 2008, I attempted to contact the President of Gurnee Dodge, Inc., Michael Fohrman, to try to work out the situation. When I called the company, the only person I was allowed to talk to was Sue Breytspraak, who takes care of the license & titling. After talking to me, she put me on hold to connect me to him, but then came back on the phone and said she was unable to do so. Mr Fohrman refused to take my call. So now I have a van that I cannot drive, sell or even sell for scrap metal because I do not have the title that the dealership stated they would send to me.


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Reader Comments:

Posted by arnie.singer on 08/05/2008
The title was sent to Ms. Jones on 8/5/2008. Gurnee Dodge vehemently denies her all allegations and prides itself on having a sterling reputation over the past 29 years in business.
We regret that Ms. Jones felt sje was mistreated and will strive to improve our communication and processes in the future.

Arnie Singer
Vice President
Gurnee Dodge


Posted by jsmith on 08/24/2008
If you want to mess with the system come pick up your own damn vehicle instead of sending someone else as your toady!

Posted by hyperblue44 on 05/15/2009
Mr. Werk is a very very good man who was only doing his job.He is not to blame for someone trying to buy a car on ebay.

Posted by lacrosse1954 on 06/29/2009
Ms Jones sent a third party who misrepresented himself as a dealer and therfore was exempt from Illinois taxes. Although he could not provide a copy of said Dealer license, Gurnee Dodge allowed him to take the vehicle out state with the promise that he would provide one. It was discovered afterwards that he was not a Dealer and Gurnee Dodge was now responsible for paying her Taxes and fees and that Ms. Jones had committed fraud and deception. If that was not enough, Ms. Jones then claimed that she was now the victim and malaigned and commited character assination of honest and respectable people who attempted to correct her obvious malfeasence. She should be grateful that charges were not pressed against her by the Illinois Attorney's Generals Office.

Posted by plmyfinger on 10/23/2009
wow, obviously these guys are crooks.
crooks that take the time to google their name and write offensive threatening garbage like this


Posted by mtgmal on 04/29/2010
Just as fyi, in IL for years we did as a protection to make sure the proper things were done but were not required to collect tax from other state residents. And it was a pain in the you know what to figure out the correct tax amount each state and county and city required in the US, but then just in the past few years the states decided to force us to collect depending on the state. They did provide us with a sheet that told uys which sy=tates and what the percentage amount was. In this case it sounds like the dealer wasnt fimilar with the new changes and thought it was business as usaul to not collect the tax. However Indiana is a state that Il has to collect the 6% taxes for , unlike for instance Wisconsin which the dealer probably did alot more volume with , since they are only 5min from its boarder. But regardless... the dealer was only collecting the tax the customer had to pay anyway... THE MONEY WAS GOING TO INDIANA AS THE SALES TAX. Maybe in the future all parties should listen to one another and actively seek solutions. I would have to believe that if the customer was made aware that this was their sales tax being collected for Indiana and they would not be re-charged for thus said taxes agian, they would have understood the new change and had no issues.
MT




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