GreenDotPrePaid Visa Complaint

PrePaid Credit Card - Takes Your Money

- Monrovia, CA
August 21, 2007 purchased a PrePaid Visa, CVS Pharmacy. The Offer included a $9.95 activation fee, must load between $20-$500. Loaded $70.00, went home had to register my name, birth date, social security. Claims you receive a card within 5-7 business days. there is a $4.95 monthly fee to keep card, they claim you can get a full refund within 30 days. I have called the numbers given, and they only have a recording "your activation is still under Review" I cannot e-mail them , they will not allow correspondence through e-mail. I have sent a certified letter September 4. They are holding up my monies. I cannot purchase anything do not have a card. Only thing that is given is an activation number which cannot be used.

I have also contacted Better business Bureau. Why should they be allowed to hold up monies. Please help me. Cheryl Young P>S. Contacted CVS store Manager he says he is helpless to do anything also, cannot get through. Cannot talk to a representative.

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Reader Comments:

Posted by rinon-460 on 09/19/2007
the same thing is happening to me.

Posted by cjyoung111 on 06/01/2009
I bought a money card from wal-mart (same green dot) when i got home to verify it the card automatically went into a reund status. It would not verify so I called and they said that I reached the max amount of cards which is (2) and not listed on the package anywhre. They told me i would get a refund in 7-10 days. So here i am waiting on "my" money to come back so i can pay my bills becuase they have no warning of a two card limit. Why did i have two cards? because im a normal person and normal people throw that crap away when theyre done with them. The whole idea behind getting a new card is to avoid internet fraud which makes these ideal. The bad part is that green dot is worse than the internet fraud. I asked if they would send my money any faster and they offered to do that at a 20.00 fedex fee. DO NOT BUY A GREEN DOT CARD IF YOUVE USED TWO OF THEM AT ANY GIVEN TIME EVER! IT WILL NOT REGISTER AND IT WILL TIE UP YOUR MONEY FOR 7-10 DAYS!



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