We purchased a new 2005 Chevy Explorer conversion van from a Chevrolet dealer in NY. The van was delivered to me as is today. We chose from a suggested list the up grades on the list given us. a Chevy dealer has replaced the tie rods three times. I keep asking why is this happening? No one has given me an answer until I wrote to GM. Now all of a sudden they say they will not repair it any longer as they THINK it's due to the oversized tires which is not their problem. GMC produces these van under a YF7 uplifter package for conversion use only. They send them to Explorer who in turn does the conversion and sends it on to the Selling Dealer. If not for regular 3000 mile service and my lifetime alignment we would not be aware of the problem. I have two friends who died in an accident when a tie rod broke.
A GMC Explorer service man for EXPLORER told me he has seen the problem and has replaced the tie rods with MOOG tie rods and the problem came back again. He also said GMC is well aware of the problem. Why then aren't they willing to finally correct this problem?
Read Next Complaint >>
