Best Buy Complaint

Geek Squad At Its Worse - Dryer

- CENTERAL LOCATION
I PURCHASED A $1,100.00 L G dryer Nov. 28, 2003 which was delivered Feb. 17, 2004, I also purchased a 5yr warranty, which has been used once for the same dryer. Just prior to the expiration of my warranty, the first day for repair was Nov. 28, 2008, called left stating they were unable to make it called and get another appt., then I was given an appointment for Dec. 11, 2008, no show, around that time my day passed so it took me sometime to get things together. I called again on Jan 16, 2009 and was given an appointment of Jan 30th. Well on the 27th of Jan they called and changed the appointment to Feb. 7th, 2009. Now that I'm requesting an earlier appointment I am now been advised by a supervisor in consumer relations, I am out of warranty and I would have to pay for any repair work. PLEASE HELP ME

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Reader Comments:

Posted by whipnvsipnv on 02/07/2009
I've complained on here recently about Best Buy.
I've contacted local TV stations as well as the BBB about help with consumer problems. I'm now supposed to have refund on the way but it takes a little bit longer because of corp. red tape.
Good luck




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