The only land line telephone service in the Delta town of Rio Vista is through Frontier. We have lived with 5 years of FRUSTRATION with this phone company. When we first signed up for service we were billed $300.00 for the first month - August to September, but did not move into our house until the very end of August. When we moved from our first residence in Rio Vista, having been with the phone company 4 years, we were charged a $400.00 termination fee. For six months we tried to get by with just our cell phones, but recently decided we need a land line. Frontier is all there is in Rio Vista. We have been trying to get connected for over two weeks now. Frontier said they would apply a $300.00 refund we are owed to our new service. We still have no connection, and the 5th, 6th, 7th???? person with whom we have spoken says there is no refund being applied to new service and we owe them $30.00. I don't know if this next statement is true, but I have heard that the city of Rio Vista will not let any other phone company into this area. WE NEED HELP!
Read Next Complaint >>
