First Fence of Georgia Complaint

Fence cracking and splitting after repairs by company - Fence

- 3524 Preserve Run Trail Loganville, Ga 30052
A Georgia fence company built a 211' capped fence for me at high cost on March 31, 2008. They were paid in full. I called them back in June and July to fix 5 warping Posts and approximately 60 pickets. After this repair, almost all right sides of caps attached to the posts separated moreso than they were before the repair, and many other posts began to split and crack severely. The repairers told me that they could not do anything because they came to only repair a certain area of the fence.I called the fence company and told them about the problem and they sent men to put in nails to secure the separations. When they completed the work, the separations were and are still there, but now where they placed extra nails the wood is severely cracked all along the rails. The repairers stated they could not do anything else to fix the problem. I called the company four times and left messages with operators and on voicemails, and spoke to the repair supervisor on the phone personally, and asked for an executive of the company to come to my home to evaluate the work and to see what could possibly be done to correct all the defects. I have not heard from them as of this time. I am at my wit's end and see that I need media exposure in order for this problem to be solved.

Thank you for your time and consideration in this matter.

Irate home owner.

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Reader Comments:

Posted by anfjasdnfasdjnfoasdfa on 08/21/2008
First Fence of Georgia Sucks. They are the worst fence company in Georgia. I have experienced the same problem with them. They have been extremely rude! I hate first fence of ga!

Posted by atlantatntfencedeck on 03/01/2009
This person does not understand what a defect is wood is a natural product that will start to shrink, warp ,crack as soon as the sun shines on it. For the company to come out and replace any warped shrunk or cracked wood was over and beyond normal warranties.So i think this person should have sealed his fence immediately then stained it in the first 6 mo then he would have had way less issues.This is a clear case of an ignorant home owner trying to give a reputable company a black eye because he has unreasonable complaints.
p.s I have been building fences for 18 years.




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