Extra Space Storage Complaint

Its a DIRTY (RATS!) SHAME ! - Storage unit rental

- 21123 So Norwalk Blvd, Hawaiian Gardens,CA
I rented a unit for 3 yrs;I moved out 9/28/07. I found the remains of a very severe rat infestation in my unit. My furniture, boxes, etc were covered in rat droppings & smelled of rat urine so strongly we couldn't stay in the back of the unit to pull stuff out. Found silverfish all over the place.Dessicated remains of 3 rats in a corner under my stuff were found. The possibility of contracting some disease was on my mind.

I gave the manager a letter 10/1 asking for some compensation; I don't feel they lived up to their responsibility to provide me with a clean, safe storage unit.I left more than 3/4th of my stuff to be destroyed. The response from management was "They told you they had a rat problem" (Yes, they did as casually as they might say they had crickets.and they said it was resolved)2 months later & no one else has returned my call.

Any ideas?

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