Juniper Visa – Barclay Bank, London, England Complaint
Posted by d.muhler on 03/27/2009
I paid the first payment on a new account. Payment wasn’t due until February 12. It was debited from my account February 5th. I was however, charged a late fee. After talking to several reps with Juniper and getting several different reasons why this could have happened, none legitimate, I was still hit with a late fee and another since I hadn't paid the first with the regular payment. Be careful. Since I could prove that the first late fee was totally unwarranted they reversed it but raised my interest rate to a full 29%. Needless to say I'm canceling the account, paid it in full without the added interest. I'm sure they will ding my otherwise perfect credit score.