On Jan 23,09 I terminated my cable and internet service with Comcast. This was two days before my monthly closing date for billing. I personally returned the internet modem, two converter boxes and two remote controls. I inquired about paying the final bill and was told it would be mailed to me shortly. On Jan 30, 09 I received a large bill from comcast, I looked it over carefully and noticed that I had been double charged for a pay for view movie. I called Comcast to get the error corrected and was told not to pay that bill because the final bill had not been reconciled and I still had credit coming for the equipment I returned. On Feb 9,09 I received what I thought was the final bill, very nasty with large fonts saying disconnection notice, past-due - please pay, due immediately. I called to complain about receiving such a rude statement and was told that I would still owe a collection fee of $25.00 and past due fee of $7.00. All of this just 16 days after I terminated my service to switch to Att. I did everything the right way, I have been with this company and their previous owner, Time warner for over 20 years and never once a late payment. This kind of behavior is unacceptable. Thank you for listening
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