Thank you for taking time to review my situation. I am but one of several hundred (thousand?) consumers who purchased a defective SONY television, and who cannot get SONY to take proper responsibility. It’s something of a David vs. Goliath story of individual consumers up against a major corporation who’s putting profits above principals.
Here are only a couple of the many Internet forums / bulletin boards with comments from other consumers who also purchased a defective SONY television. Like me, they are just looking for someone to champion their cause.
http://forum. ecoustics.com/
http://www.getsatisfaction.com/sony
At these websites, just type in the keyword search: ‘sony defective optical block.’
For more technical details on the defect itself, see this website:
http://sites. google.com/site/sonylcdrpTVproblems/
The NBC affiliate in Kansas City recently ran this report outlining the issue:
http://www.nbcactionnews.com/content/cfa/story/Blue-Blobs-Block-Out-TV/DZ-ffjxNekab5cSOUMxNzw. cspx
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