MONEY NETWORK/METABANK Complaint

Debit Card Rip Off When administered Out of the United States - Payroll Administration

- Santo Domingo Dominican Republic
Visa, Money Network, First Data, MetaBank. If your employer deposits your payroll check to a Debit card handled by these

companies, please, be aware that most of the transactions and customer support is handled outside of the United States and this

is a source of Fraud and Identity Theft. My wife's employer uses First Data Money Network to deposit her payroll into a Metabank

Debit card. Charges were made, in Santo Domingo, Dominican Republic, against the balance in her account ,until there was

nothing left of her payroll deposit. The account number and PIN were used in various locations in Santo Domingo. She called

the METABANK number for customer service on the VISA card to get the money back into the account and to have an

investigation started. She was told she had to fill out a form to get her money back and that would take a week to get the

form. When she ask where the form would be mailed from and the location of the MetaBank Representative she was speaking

with, the answer was "SANTO DOMINGO, DOMINICAN REPUBLIC".We were appalled. The place where the theft occurred must

be the place where the transactions are handled. NO security there. She then called the VISA number designated for the United

States and it was a Visa Representative in Manila, Phillipines. They gave her the number of the Santo Domingo office to get her

money back. We are at a loss, there is NO investigation started, the forms are still not here and may never get here, so my wife is

out of all of her payroll money and there seems to be nothing we can do about it. She, also, noted that at the time she tried to get

her money out at an ATM machine and it declined it because of the theft, her card was charged a fee and then there was a fee to

report her card theft and a fee to SPEAK to a LIVE PERSON. This METABANK, VISA, MONEY NETWORK, FIRST DATA card is a

RIP OFFand people should be aware of the ongoing scams that can be perpetrated in other countries using our corporate store

fronts. I have tried to get information on how to get her money back, but it seems the United States has nothing in place for

investigations into other countries. This fact, opens the door for corporations to RIP OFF the AMERICAN public and not be held

responsible. Having money deposited into a Debit card that is administered outside of the U. S is a SCAM of outrageous

proportion, but American Companies just keep on selling out.

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