I bought a Sony Vio from Comp USA in Modesto 2 years ago this November. They talked me into buying the extended waranty. The sales man told me it covered all parts. Then the down arrow key fell off the key board and I was told that was not covered. Next in February of 2007 the computer would not power up. I took it to the Comp USA store and they said it was the hard drive and they would fix it. One week later they called me and said the store was closing my computer was not repaired come and get it and to call 1-800-266-7872 to have a box sent to me to send in my computer. I did so and the box was supposed to be sent but it was not three weeks later I finally got some one to send me a box. I sent in my computer and they changed a chip and sent it back. About two weeks later my computer quit working again. This has gone on four times now and my waranty says that after three times I am to get a new computer, but these guys are slick this time they are telling me that my computer has liquid damage even though I did not spill anything on it and they won't fix it or replace it. Comp USA does not stand behind their waranty and they will do anything to get out of it.
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