Comcast Complaint

Comcast'S Bundle Is Not A Bundle Of Joy!!! - Free Dell Notebook For Signing Two Year Contract

- atlanta

Too good to be true - Concast advertised a free Dell notebook for signing up for their two year contract for a bundle ie. high speed internet, telephone, TV service .. this I was more than willing to do .. we signed up in August and to date - viz. 19th December .. have still not received the Dell notebook - despite repeated phone calls, visits to store and emails and promised return phone calls to me that have never materialised .. all I have is a long list of excuses and flat out lies .. no-one has ever returned a call to me .. no one has a satisfactory answer .. I have been promised it is being delivered this week, next week, in four, eight, even 16 weeks .. today the final indignity has been that they cannot find the small postcard that I was supposed to return and as they cannot find it I am no longer eligible .. needless to say I have never seen the postcard .. I was counting on receiving and enjoying the Dell notebook .. how can Comcast get away with this ???

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