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ColenZen/MaxAcaiboost Complaint

Clenser NO, Clean out you Bank Account Yes - Cleanser and weight lost

- California - Hollywood, Florida
Order product due to they had displayed on their ad well respected names such as CBS, MSNBC, USA TODAY, ABC. Why woulnd't I trust them. It's all a scam...the prodcut (free trial) doest not arrive as they stated, this gives them time to charge you bank account for the full amount, because you missed the deadline to return or call to cancel any future order and charges.
Well, I acted promptly and I return to product to them with confirmation signature request. I call the company and I was told I will receive a refund within 7-10 business day. Needless to say it's now 31 days since they have received the product, several telephone calls, and still no refund. Well, I'm desperate at this time, my bank can't help me because I use my checking account to pay for the trial sample, so the company will have to send me a check in refund. although the website says 3-5 days for refund they are telling me 60 days. I have a real financial hardship, I have my daughter's college tuition due otherwise she can't register for clasess next semester and several other bills due. But yet they continue to sring you along. I guess they try to wear you down, but not me. Oh, the charges to my account triggered $70.00 bank fee for overdraft also. so I am out about 235.00 for not even trying the product, because I returned it unopen to them. I need HELP don't know what else to do about this.
HELP HELP....very upset

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    Reader Comments:

    Posted by lorrie.timmerman on 12/26/2009
    We tried to mail back the product, but the address is not correct. We cannot get a hold of them by phone or on their mysupport website. There is no answer (I am put on hold for over an hour with no one answering) The website just disappears when you type in a comment to send to them. What address did you send the product back to?

    Posted by esperansa31 on 01/22/2010
    I would like to say that the same thing happen to me where the product did not get here on time. My account was debited with out me even trying it out first and giving them my feed back. I only use this account to pay my bills, gas and only keep $50 dollars over for small purchases at the gas station for my daughter. Well, when that charge of the $79 dollars hit, it overdrew my account and I got charged by my credit union $25 dollars each POS and on some of those payments I had done. Within days the product company took that money out which caused my account to over drawl. I called them to ask for my refund and they told me to send the products back and they would refund my money. I return all three certified last November and December so I could have proof that they were return. I recently called them to ask them what happen to my refund. They said they were sorry, but my two weeks had already been past by the time I return the products and that they could no longer give me my refund. This item was really a rip-off and the only one that lost the weight, plus extra was my checking account.

    E.V. B.
    San Antonio, Tx.



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