Classmates.com Complaint

It can be expensive having old classmates

This actually is a story for the entire country - Two years ago, I joined a website called classmates.com - this site will let you find old classmates, get reunion info, etc - In the two years that I had this service, I really never used - So, I was just going to let my subscription expire - Wrong! This website billed me for another two year subscription - When you call the number to talk to a rep of the company, the phone number provided will only give you a message in regards to your credit card being charged and the message will basically tell you, too bad - You can either either email or do an online chat - I sent an email and told them that I wanted a refund in full - in their email reply to me they said, we have removed you from automatic billing, enjoy the next two years of our service - in 2009, your subscription will default then to the free subscription - First of all, I never opted to automatically renew my account - I feel that in a resonable amount of time that I should be able to inform them that this service is no longer desired and for them to refund my money in full - the only way that I knew that they billed me for this service was looking at my online credit card statement - I was not informed by email to my knowledge, that I would still be billed - thanks for your time and assistance......





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Reader Comments:

Posted by miked22 on 06/13/2007
I've always thought these services were a bit of a scam... I signed up for their "free" service where I don't really have access to anything... and now they send me emails all the time telling me new people from my class on now signed up... but I have to pay to see them... etc. I don't fall for it.

Posted by nwatpnps on 06/14/2007
Call your credit card company and tell them not to pay it.

Posted by miked22 on 06/14/2007
I agree. Credit card companies are pretty good at helping reverse charges that you did not authorize.

Posted by billy.fremont on 06/18/2007
By all means contact your credit card company to dispute the charges. Absolutely ! Although I never signed up with them, I got so tired of their spam that I "blocked sender" on my email.

Posted by aaldance on 06/18/2007
I had a problem like this with a company that publishes local real estate listings online. When they would not stop billing my debit card, I cancelled that card and got one with a new number. They were never reachable by phone, so that's what I had to do to stop it. Of course I had to change some of my other auto-billings but that's okay, too.



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