We are in need of direction for help from either you or where ever you can direct us to, with what we feel is an injustice. We acquired our house in Lordsburg N.M. in May 2006. The house was in desperate need of repair and cleaning as it was full of rubbish. To make this task easier in Aug. 2006 we had the water turned on with the city of Lordsburg. In Lordsburg when you turn on water you are also charged for garbage,& sewer. That was fine with us but upon requesting a garbage container to be placed at the residence we were told No that they would not put one there. After numerous calls to the City Hall, We were then told that when someone moved into the house that we could get a container placed outside of the home. We paid one payment then withheld payment until the much needed garbage can was made available. Months passed to no avail. Our bill kept accumulating but we never had received a garbage can. Being that we live in Arizona we used no services after the initial month of the services being connected. Ater several more calls to City Hall to have the services discontinued we continued to get higher bills each and every month.
So then we decided to email the Mayor of this problem in Jan. 2008. At this time we learned a garbage can had been placed at the home within a few days of this email. But within a week of this email I also received another city bill that was $52.00 higher than the last one. In the one email we received from the Mayor it stated that the service had been discontinued and the meter removed but the account was still considered active until they received written notice to shut it off. Out of all the calls made never was I told to put it in writing. Our bill is now $749.00.
Shall we have to pay this outrageous amount for services we were being charged for but not receiving? Is there any help or any advice you can give us.
Thank you very much.
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