We would like to bring to your attention one of the worst consumer product scams to hit the Internet under the guise of Internet Hot Tub Sales.
ChooseHotTubsDirect.com aka Choosedirect.com LLC aka Direct to Home Appliances LLC, Owned by Steven Barbarich.
This company is importing hot tubs from China, which are not in compliance with ANY US federal or state laws and Canadian laws concerning product safety and energy efficiency compliance.
Over 700 of these spas have been sold in the US and Canada from 2008-2009 and the company continues to profit from the sales of these substandard spas in 2010. There is a very large gathering of angry consumers who spent $3000 and up on these spas only to have the spa fail within months, week and even days after receiving them. You are invited to review the volume of civil complaints, product failure complaints, personal injury and property damage complaints filed on:
www.ripoffreport.com
www.complaintsboard.com
Simply google "Choosedirect complaints"
There is now a Facebook fanpage gathering here...
http://www.facebook.com/pages/CHOOSEDIRECT-SUCKS/361200386205?ref=ts
The problems stem from the fact this company has fraudulently sold these spas and is not taking responsibility for it.
The Better Business Bureau has received 105 complaints against Choosedirect.com in less than 1 year.
You can talk to ANY of the consumers and consistently get the same picture. call after call after call, more excuses, more lies, more misleading information, promises to refund, promises to pay for repairs, and no results.
You can read details in a letter that was sent out to consumers in an attempt to warn them about these unsafe spas. http://www.box.net/shared/vjksnz10f0
We need this company to get NATIONAL attention. We have been communicating with the CA Atty Gen's Office, the San Francisco DA's Office, the California Energy Commission's Office and the US Consumer Product Safety Commissions Office and the Federal Trade Commission. As you may know these agencies are over taxed, under staffed and very slow to take action. IN the mean time this company continues to sell these illegal spas and consumers are being defrauded.
We have documented many cases already that have gone to court, but Mr. Barbarich, being experienced with litigation processes has complicated the process with tactics like changing company names, starting a new LLC and closing the previous one (or claiming too anyway) He has changed banks so many times due to bad credit and charge backs, he was forced to start a new LLC so he could keep the business going. He is also involved in selling other outdoor products and it recently came to our attention, that he is illegally obtaining certain products and selling them without Manufacturer's approval. This tactic while making him rich, leaves the consumer with a product that has no warranty, as Mr. Barbarich does not hold proper dealership authorization. This applies to several of his fireplace products and grill products.
You can find his websites linked off of choosedirect.com (the company name that is supposedly closed).
We really need your help in getting this company exposed for their fraudulent activities
for Citizens Against Choosedirect. com
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