Virgin Mobile Complaint

Cell Phone Rip Off - Unlimited Data Plan

- boise

I purchased two virgin moble phones at radio shack on feb.16. I also purchased the unlimited data plan for both phones. Total cost $400.00. From day one I have had nothing but trouble with the data service. It goes out for hours at a time. Customer service is no help. I am told that they are aware and woking on it. It has been 5 weeks and nothing is fixed. They will not refund the money I paid for the phones and I can not take the phones to another provider.

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