I went to sears auto shop on January 2nd at around 1 pm and bought 4 new tires for my camry. They told me that it would take about a couple of hours so I walked into the mall while waiting for the tires to be installed. They finally called me at around 5 pm, so I went back to sears to pay and pick up my car. After I paid them (they charged me $599), I went out to the car and started getting ready for home. But before I left, I decided to take a look at my brand new tires. I was very frustrated to see that it still had the same 4 old, wornout tires! I hurriedly went back in and asked them about the 4 new tires that I just got charged for. And because it was the beginning of the year, I tried to really keep my composure! The service guy said that "apparently, another car that looked like mine came in to get an oil change...But instead it got the 4 new tires and I got the oil change." I recorded all these on my cellphone too. Golly, the other guy only paid around $20 for 4 brand new michelin tires, and I paid $600 for an oil change...Plus I had to wait almost 4 hrs for it!.The service guy the credit card transaction, and I was too frustrated to wait again, so I just went home. I called sears main customer service hotline and I was told that the mgr would call me w/in 48 hrs. It is January 7th and I still have not heard from these people. I am calling them again to take this to the next level.....So to all the consumer........Beware what these servicemen are doing to your car!
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