2 weeks ago, while surfing the web, in search of a small unsecured loan, I stumbled on a website that basically takes your preliminary information and sends it to different lenders. Later the next day, I received a phone call from an associate with Bramlea Group telling me great news! I had been approved for a $5K loan! Being in a state of desperation, I asked the fellow what I needed to do in order to finalize any paperwork, he tells me that because my credit was so bad, they needed a "deposit." I asked him what the deposit was and if he could fax me the documents to complete the transaction.
Upon receiving the documents, I reviewed them, and they looked very legitimate. It was about 5 pages long, they broke down how much they were charging me for the loan and when the pay off date would be and everything! Because I have credit cards that are designed for people who are building their credit-I understand that some VERY LEGITIMATE companies DO charge fees for the credit that they extend to you. So, I go to the super market to get the money gram, as the associate instructs, and while I fill out the form he is constantly reminding me that I am to tell the supermarket employee that I need the person to person form.
He also tells me that he was able to find a 3rd-party lender in my state that I need to send this money gram to in order for them to complete the process. After completing the money gram, he asks me for the receipt number, then promises that the money will be in my account in the morning. The next morning i check my balance and nothing has been deposited. Later on that same morning i get a call from the company, only this time its another "manager," informing me that the associate who was working with me the day before, is no longer with the company because he gave me false information.
He continued to tell me that unfortunately, in order to get the loan I wanted, i needed to send another 5months worth of payments. I immediately told them that i didn't want to use the loan anymore and i want my money back. He said that there is no way to refund the money the same day and that it will take 5-7 business days to get me my refund. Frustrated and angry, I hung up the phone and called the police. The officer was very helpful, she called the company, and talked to the same associate who was supposedly FIRED! He was still working there, just not taking my calls! The next day i called, they magically developed a customer service department.
The person I talked to there was friendly, however, even though he told me that the company was sending the full amount in the form of a check to my mailbox it just was steam... As you already know, I have yet to receive it. The date the check was to arrive was today. nothing yet.
Read Next Complaint >>