I rented a movie. Returned it a day early..Got a late fee charge in mail a couple days later. Went straight to the store and talk to assistant manager.. Who found the movie and said it had been rented to someone else since I had returned it. She told me the boy who rented to me had been fired. Then I receive another charge in the mail for the same movie for a whooping 29.89 ! I called the store and talk to the manager, who told me to pay 4.50 Late fee and it would be forgotten. I said no way, I know I returned it and saw it in the assistant managers hands !!! Was that enough? No...I ask for the owners name and phone # , was told I could not have it !! Today I have received a letter from a collection agency ( credit protection association.Lp)13355 noel rd, dallas tx 75240 ) for a collection amount of $ 46.88 !! No one wants there hard earned credit messed with !!! It is an outrage !!! Please, please help !! Have left many messages for owner to contact me, he refuses !! Help (keep in mind I saw the movie and case in the asst. Managers hands !!...
Blockbuster video
ste. 7 219 Prince royal dr.
Berea, ky 40403-1945
(859) 985-9218
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