My mom died on December 30,2010.
Heirs went to Bank of America in West Palm Beach, Florida and North Palm Beach, to close the account and to divide the $2,633 left in the account.
Bank of America referred us to the courthouse to complete the $235 package and submit it to the judge to obtain an order.
Well, we followed Bank of America request-completed the package, sent in the money and the judge issued the order.
We also followed the court's order to send in copies of all checks made to the estate so they could be reissued and divided equally between the two heirs-that's an additional $1,100---------------------Now, we are up to $3,733 of my mom's hard earned money that she had left to her beneficiaries. Of course, Bank of America is the only one of five institutions we dealt with that pretended the two of us WERE NOT BENEFICIARIES.
Is this a scam ?
The whole issue about the beneficiaries-- The whole issue about the $235 out of the customer's pocket- The whole issue about a complicated form that most grieving families find difficult to complete-and finally THE WHOLE ISSUE OF FREEZING CUSTOMERS MONEY WHEN THEY HAVE COMPLIED WITH ALL THE RULES AND THEY ARE IN CONTEMPT OF COURT FOR DEFYING TWO JUDGE'S ORDERS-
AARP uncovers a similar case entitled- What an OUTRAGE-BANK FREEZES ACCOUNTS FOR NO REASON
After 11 months of following the court's orders, Writing and calling Bank of America office in Tampa, Fl. writing to Better Business Bureaus, Dept. Of Consumer Affairs, Channel 5 news...
395 days later, we still do not have our money.
Would you believe that in January 2012 Bank of America demanded that we start all over again!!!
We need to start over because somebody dropped the ball.
Yes, that somebody is Bank of America.
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