One week ago, my wife and son went to Ed's. My son ordered a steak, and even though it sucked, he didn't tell the waitress, preferring not to maker a scene. My wife called the waitress over and pointed out that the steak looked and tasted as if it had been boiled to well done, not the medium that my son ordered. The waitress, popped an attitude and said he should have told her sooner. Since she could not get in touch with the boss she could not replace the steak or remove the charge.
We went back to Ed's today for lunch. My wife ordered the spaghetti and meatball, and salad bar. $7.99, The salad bar was very good. The meatball tasted like bread. She left most of it there. I ordered a grilled ham and cheese, and the salad bar. Sandwich was OK. Bill came, $4.50 for the sandwich and 6.95 for one trip to the salad bar! The waitress said "it's printed right in the menu" WITH ATTITUDE $2.99 with a meal $6.99 without. My wife called to speak to the manager. He said "you the lady who complained about the steak last week?" She said "yes". He said "We have been here 37 years, maybe you should find another place to eat". Mr wife said "We will". Never going back.
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