I recently got back from college, and during my time there, my credit was nearly ruined, and I was charged 300 dollars, that I didn't have, because AT&T refused to run off my phone service.
I contacted the company to get a phone line at the dorms I was staying at, so I could stay in contact with my parents. After the semester was almost over, and with a month left in the semester, my phone mysteriously stops working. After MANY attempts to call the company and figure out what was going on, I finally got fed up and disconnected my phone, and go home.
Fast forward 6 months later, we receive a bill in the mail (at my parents house) for 300 dollars from at&t. Aggravated, we call the phone company, only to find out they reconnected the phone WITHOUT OUR PERMISSION. When we ask them to disconnect it again, and wave these fees, considering I didn't even live there anymore, they start trying to bribe us to stay by saying they could get us a 200 dollar federal voucher if we stayed. Immediately, the red flag for scam went up, and we declined.
AT&T in Carthage, TX is ripping off the government to try to keep customers from disconnecting! AND reconnecting service after people have been disconnected without the person's permission!
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