Arco charges it's customers $ .45 every time one wants to use a debit card at their gas stations. When asked, Arco says the charge is for processing and the convenience of not dealing with, or going into, the store, waiting in line for your receipt. The problem is that there is never paper in the cash machines so you must go inside and wait in line to get your receipt. Where is the convenience in this????
As to the processing charges, they have instituted a debit card of their own that erases the $.45 charge. What happened to the "cost of processing" with this new card handled by First Bank & Trush in Billings S. D? The major problem with that is if your legal address is a PO Box, you are declined without cause! A whole class of people are being discriminated against - those whose legal address is a P. O. Box number.
When contacted about both of these issues, everyone passes the buck. When the person in charge at First Bank and Trust was asked about not allowing people whose legal address is a P. O.Box you are told that it is due to the criteria they set forth in compliance with the Patriot Act and sending financial cards to P. O. Box addresses. This was found to be corporate double speak. The IRS, DMV, Social Security, VISA, retail stores, etc. all send credit cards to P. O. Boxes and they are not in violation of the Patriot Act. YOU BE THE JUDGE!!!
When you think about it, if you are buying 10 gallons of gas, the $.45 charge is an added $.045 cents to each gallon of gas. You might want to look around for another company who's gasoline costs 4 or 5 cents more, yet costing you the same amount, so that you don't have to put up with the Arco rip-offs and wasting time in their lines.
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