Last week my learning disabled son had an intake appointment for a sober home in Cambridge. He was told to bring 260 in cash - l30 for the intake and 130 for one week's rent. After the initial meeting in Malden with the owner, he was given an address in Cambridge. The property was seedy at best. Although the men who lived there were great guys, the rugs were filthy and my son was placed in a top floor room with beds for several other clients, far too many beds in one room for a healthy situation. Tom, my son, spent one night there and left the next day. Mr. Devlin refused to refund any of the 260 dollar fee nor explain why. I can certainly understand how their intake fee may not be refundable nor the amount of money for one night's stay, but Mr. Devlin's refusal to explain why, return any of my phone calls and basically hang up on me is inexcusable.
These people are more than accommodating when money is coming their way, but when their website totally is misleading in terms of the "quality facility", they seem to be taking advantage of people when they are at their lowest point.
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