Prospect Mortgage - Sarasota Branch Manager Bob Ward Complaint

A family soon to be locked out without a home and forced in default to loss thei - Processing USDA Mortgage Loan

- Sarasota, Florida
Please guide us to any agency that would want to know of inappropriate handlings to closing delays and lack communication – keeping a family locked out near without a home by the end of this week and forced in default of their escrow funds. We have long trails of attempted communication and reach to as high a position as the CEO of Prospect Mortgage, Ron Bergum
Chief Executive Officer at Prospect Mortgage. The chain of e-mail addresses stretches to anyone claiming to have an interest and supervisor position to ensure fair communication and closing handlings for a failed Loan Officers/Branch Manager at a Sarasota, Florida Branch processing the loan. This family sits each day….week after week…now two extensions pushing their closing nearly three months of unknown territory that seems to all soon to force them to default and loss of their hard earned escrow funds of $1,000 not including any inspection cost and most recent required “elevation certificate” by the USDA, submitted to USDA back on June 14th. And no matter how many names of supervisors we include in the e-mail chain we sit as the clock ticks with no response. There must be regulators agencies that would care to know more details and help this sad case and family left with no home after July 15th, 2011. Please…help!


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