Joann Fabric Complaint

Company cancelled order five days later - Cricut bundle ordered by internet

- El Paso
I ordered a cricut bundle which included a cricut expression and four cricut cartrigdes at the price of $179.99 plus tax, shipping, and handling. Five days later, I received an email that Joann Fabric had cancelled the order. I have ordered many items from them before. If something is out of stock, it will not allow you a purchase. It will ask if you, the consumer, would like to be notified when the item becomes available.(This occcurred with three other items while online shopping.) This never occurred with the cricut bundle. When I called to inquire why they just cancelled my order, I was told that warehouse inventory is not always correct and that neither my order nor a rain check would be honored. I asked to speak with a supervisor and was told that I would receive a call. I have not. I also explained that in the moment that we were talking, I had their website up and was looking at it. The cricut expression was temperarily out of stock; however, the cricut bundle was available for $399.99. I said, "Your company cancelled my first order and will allow me to purchase the same item for $220 more?" I am still waiting for a response. I assume this happened to many individuals. Taunya Beumer

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