2020 Automotive group Complaint

Misleading Bully Sales Force or Mafia Slugs

- Bell Road in Phoenix Arizona
Store repeatedly runs ads everywhere showing vehicles as much as $5000.00 lower than any other dealership in the valley. THey print a very misleading disclaimer at the bottom stating that all vehicles are plus dealers adds. They then can make up what ever they want. The standard adds are a coat of wax, cost $20 tops, window ID etching cost $25 and windom tinting cost $80 then however they tell you those adds total $2495 which will be added to the price. Some vehicle also have the "I need to pay my rent, add" or anything else they feel they can get away with. I have called the store 4-5 times over a three week period I have spoken to all different salespersons. If you ask to speek to a sales manager they will more than likely tell you no, that they have the authority...

This is the most mis leading, group of false advertising liars that I have come across, they try to get you down to their store and likiing the vehicle then inside they slam you with all the adds.

Don't waist your time at their store it will only cost you more money than you could pay anywhere else.

The building fronts like it is a major franchise for mercedes, volvo, BMW and others. On the internet they front like they are an Isuzu dealership I don't know if they are but I would find it surprising if they were...

If you question the way they do business get ready for the Mafia style charm!


I wouldn't put it past this group to be falsifying carfax's

Check them out you won't believe it?

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Reader Comments:

Posted by dontcallusever on 08/25/2007
I saw one of their ads and called, they invited me down, I explained my drive was over twenty minutes. I found a beautiful car, it looked good anyways, I drove it then the nightmare began when we went inside. They brought out an offer on a sheet of paper that was much higher priced when I asked about the price I saw, they then started to get more agressive. They treated me as if I was some dumb person and told me that is how every dealership works. I wanted to leave they kept making reason why I nee to wait one more minute.... I started to feel really un comfortable so when they were not looking I got up and left as fast as I could and I'll never go back.

Posted by azjoe35 on 10/03/2007
Thanks for the heads-up guys. I figured it was to good to be true and that extra fee alerted me. Thanks again for sharing your experiences as I will look elsewhere for a car.

Posted by dirtybloke on 10/19/2007
I recently purchased a 300 from 2020 automotive group. The staff was very courteous and professional. Even with all the add ons, the price I received was below wholesale and the best price on the market. You just have to do your research to understand their pricing. I did visit a major Chrysler store and found that, not only was the price higher, but they tried to add on other fees to make the price even higher. Do your research! 2020 automotive group has the best deals and by far the best selection. For instance, when can you go to a dealership and have the salesperson give you the internet price on every unit in stock with the wholesale book and a Carfax. Trust me it doesn't happen!

Posted by lberchiatti on 06/10/2008
Everything you said is correct! I drove several cars and when it came down to purchasing they started adding all sorts of accessories like tint. He said it was the only thing the company made money on!!! Needless to say I did not purchase a vehicle from this very shotty dealership!

Posted by ash_c03 on 04/09/2009
I spent months and months being jerked around by various car dealerships Midway nissan being the worse sending me home in a truck an after a month contacting me wanting more money down claming the finacing didnt go through( i live nearly 2 hours away from phx area.) I happened upon 2020 and saw the great deals they had i went to there dealership everyone was wonderful i got a wonderful deal on the truck I bought. They even drove 2 hours to my house so that i could sign and finish the paper work because ontop of the internet price for the vehical anbd my previous loan the payments were to high so they dropped an additional 3k off so i could afford the monthly payemts. I love them I thought they did me justice.

Posted by rock_sidepipe on 04/08/2010
Sounds like the scam I was given. The people with raving reviews must be the sales staff. It's no wonder this place has closed it's doors!



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